Introduction

At Hostal Estadio Nacional, we are committed to protecting the privacy of our guests and website visitors. This policy describes how we collect, use, and protect your personal information in accordance with Chilean Law 19.628 on the Protection of Private Life.

Information We Collect

We collect personal information when you make a reservation or contact us:

• Full name
• Email address
• Phone number
• Stay dates and room preferences
• Additional services requested (meals, parking, pets)
• Payment information (securely processed)

How We Use Your Information

We use your personal information to:

• Process and manage your reservations
• Communicate with you about your stay
• Provide the services requested
• Comply with legal and regulatory obligations

Data Protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. Your information is stored securely and is only accessible by authorized personnel.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share information when necessary to provide our services or when required by law.

Your Rights

In accordance with Chilean law, you have the right to:

• Access your personal data that we have stored
• Request the rectification of inaccurate data
• Request the deletion of your data when legally appropriate
• Object to the use of your data for statistical purposes

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can configure your browser to reject cookies, although this may affect some site functionalities.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with the corresponding update date.

Contact

If you have questions about this privacy policy or wish to exercise your rights, you can contact us:

Email: hostalestadionacional@gmail.com

Address: República de Israel 1898, Ñuñoa, Santiago, Chile