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Frequently Asked Questions

Find answers to the most common questions about our hostel

Reservations & Payments

Yes, we accept guests from all over the world. Not only from Chile.
No. Our hostel only allows full room reservations.
Check-in is from 14:00 to 23:30 and check-out is until 12:00. Any check-in outside the established hours is subject to additional charges and must be coordinated with the hostel staff. If check-out is later than the allowed time, you will be charged for an additional day.
We accept cash (Chilean pesos (CLP) and US dollars (USD)), bank transfer, and debit/credit cards.
Contact us through our reservation request system on this website or email us at hostalestadionacional@gmail.com with all the details and we will send you a quote.
All reservations must be formalized via email (with proof of payment) and/or through the website's reservation request system. Once you contact us, we will send you a quote for your stay. All reservations must be paid 100% if it's a 1-night reservation. For any other case, 100% payment or 50% payment is required, and the remaining 50% is paid upon arrival at the hostel. We make no exceptions.
Formalized reservations are non-refundable.
Yes, you can email us at hostalestadionacional@gmail.com or contact us through the same message thread if you have already formalized a reservation. You can change check-in and check-out dates (as long as availability allows), but please note that there are no refunds, so you must ensure you will need all the services and rooms required before formalizing a reservation. To add more people or more services to an already formalized reservation is not a problem (as long as availability allows), you will only pay the difference in those cases and/or a new quote will be made.
Yes, the hostel has ramps and accessible bathrooms for people with disabilities.
No. Under absolutely no circumstances is entry or reservation allowed to people who have not formalized the reservation officially via email and/or through the website's reservation request system.

Services

Yes, we offer full breakfast ($4,000 CLP/day), lunch ($9,000 CLP/day) and dinner ($9,000 CLP/day), plus other dishes sold independently. We also have a Mini Market available, selling drinks, ice cream, snacks, etc.
We have a complimentary breakfast, which is included with all reservations. This includes a ham and cheese sandwich and coffee/tea. If you want a more complete and hearty breakfast, you can order the full breakfast for an additional price ($4,000 CLP/day).
- Breakfast from 07:00 to 10:00. - Lunch from 12:30 to 14:30. - Dinner from 20:00 to 22:00.
- From 12:30 to 23:30.
Yes, we have private parking with 5 available spaces. For guests the cost is $10,000 CLP per day, and for non-guests $10,000 CLP for 2 hours.
Yes, we are pet-friendly. The additional cost is $10,000 CLP per night per pet.
Yes, we offer washing ($5,000 CLP) and drying ($5,000 CLP) services. This service is only available to be requested in person at the hostel.
Yes, you can include any of these services (as long as availability allows). But it's always best to request all services in advance when formalizing your reservation to avoid problems.
No. Ordering and consuming delivery food inside the hostel is prohibited. If you need food, you can choose from our various meal options at the hostel.

Accommodation

All rooms include free Wi-Fi, towels, cable TV, heating/fan, hygiene products and daily cleaning service.
It varies by room type. Standard rooms allow up to 3 people, triple rooms up to 4, and the multiple room up to 6 people.

Location

We are at República de Israel 1898, Ñuñoa. You can arrive by Metro (Estadio Nacional station, Line 6), by bus, or by car as long as parking is available.
We are right in front of the National Stadium, less than a 5-minute walk.
- National Stadium in front of the hostel, less than 5 minutes walking. - Plaza Ñuñoa 10-20 minutes walking, Teatro Universidad Católica (same area as Plaza Ñuñoa), Juan XXIII Park, Ñuñoa Botanical Garden Park, Ñuñoa Cultural Center. - The hostel is also located near several Metro stations: Estadio Nacional Station (Line 6), Ñuñoa Station (Line 6 and connection with Line 3), Monseñor Eyzaguirre Station (Line 3). - Several bus stops nearby (less than 1-3 minutes walking). - Costanera Center, Sky Costanera, Patio Bellavista 20-30 minutes by public transport or car/uber. - Plaza Italia, Bellas Artes, Lastarria 20-30 minutes by public transport or car/uber. - Cerro Santa Lucía, Plaza de Armas 20-30 minutes by public transport or car/uber. - Parque Arauco, Cerro San Cristóbal 20-30 minutes by public transport or car/uber.
Yes. We currently only have one hostel, which is located at República de Israel 1898, Ñuñoa. Any other hostel or hotel with a similar name to 'Hostal Estadio Nacional' is not part of our franchise and has nothing to do with us.

Delegations, Companies & Organizations

In special cases we can offer discounts for Delegations, Companies and Organizations.
Yes, we have extensive experience receiving sports delegations. We have 21 rooms and capacity for 75 people.
Contact us directly at hostalestadionacional@gmail.com

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